Totes

HOW IS YOUR YEAR GOING?

We’re over halfway through the year; it’s time to sit down and think about how you’ve done so far with your business. Often we get so caught up in doing the work and going through the motions that we don’t look at what we’ve done. So, this week, I want you to take some time and ask yourself 4 questions……

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HOW TO WIN AND KEEP CUSTOMERS

Hi, it’s Joe Calloway with what I think is the single most powerful way to win and keep customers. The key is consistency. That’s the gold standard. If you consistently do what you say you’ll do over a long period of time, the world will beat a path to your door.…

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HOW CAN YOU INCREASE YOUR GOODWILL?

My house is full of Tervis Tumblers. I love them as they are great glasses but what I really like about the company is the way they stand behind their product. Tervis has a “lifetime warranty,” no questions asked. Tervis doesn’t ask; they realize if they take care of the client, it will come back to them ten-fold……

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