Say Thank You

It’s hard to believe it’s already Thanksgiving this week, but then the days and weeks have a way of flying by when you’re working hard. I hope you all have plans to spend some time away from the office this week and celebrate the holiday with family and friends. Before you do that though, take…

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Listen Twice as Much as You Speak

When I speak with our industry’s business owners, I often hear a familiar complaint. Their teams, they grumble, just won’t do what they’re supposed to do. Their crews, they grouse, just don’t seem to care. How can they get their teams to change? My answer? Listen. Listen to yourself and how you talk about the…

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