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A Suggestion That Made a Difference

I came across the following story about Monrovia Nursery in a management newsletter we get at the office. I thought it was so outstanding and insightful, I wanted to share it with you. Please take a moment and read it. The folks at Monrovia understand nurturing. As one of the country’s largest wholesale nurseries, the…

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Growing Up

Last year I asked my son, who was 6 at the time, what he wanted to be when he grew up. He responded, “Nothing!” Oh, my goodness, I thought…the son of Mr. Motivator doesn’t wasn’t to be anything when he grows up?! I can’t take this. I have to spend some time with him and…

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Take an interest

Recently I spoke to a wonderful group of Pest Control Professionals in Phoenix, Arizona. I was teaching one of my favorite sessions – Make Friends, Make Sales: The Art of Relationship Selling (This is also the preliminary title of a new book I’m working on). Anyway, the founding principle of Relationship Selling is this –…

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