Hello, folks, Marty Grunder here again. Some businesses “get it,” others don’t. One of my best clients is Daryl Schauss. He runs a successful landscaping company outside of Washington, D.C. Recently he sent me an incredible video shot aboard a Southwest Airlines flight. It will make you laugh and it should inspire you to make your work fun and your service even better. I have spoken at length here about “zigging” when everyone else is “zagging.” This is an excellent example of that. Get ready to laugh.
Daryl, thanks, buddy….this is fantastic!