“Overdoing it on ‘Thank yous’ is a problem–0.0000001% of the time.”
– Tom Peters
Man, is that a good one or what? It’s amazing how many people forget the power of a thank you. Recently, I sent a very large project to a vendor I have worked with and it’s been crickets (silence) ever since. Oh, maybe I’m being too sensitive but this is the third time I’m seen a lack of appreciation from this vendor. The first time after we spent a lot of money with them, I called them when I heard they were building a new building to see if we might be able to work with them. They never called me back and hired a landscaper that did not work with them. Oh well, I thought. Then I noticed on their website they were using my name as one of their clients. That’s cool but they never asked for my permission. I didn’t care for that. So, I feel like a fool for sending them another client and even though I think their work is fabulous, I don’t feel appreciated and I most likely won’t be referring them any longer. And that’s a shame; all it would have taken was a little call to say, “Thank you.”
These Great Ideas I write are a constant reminder to me of the things I need to make sure I’m doing; I’m not perfect either. I have to remember to thank people too. A well-placed thank you can do a world of good.
Oh, by the way, thanks for spending a few minutes with me each week! I really do appreciate it.