2018 Elite Retreat: The Client Experience: November 13–15


Join us in Vail, Colorado, for this truly unique retreat focused on delivering exceptional customer service. You’ll learn directly from the Four Seasons team how they run a five-star operation, and Marty Grunder! Inc. coaches will get you thinking about the client experience in whole new ways. It’s a great getaway for working on your business rather than in it, all in the restorative setting of a beautiful mountain resort.


Product Description

Delivering a great client experience is essential to succeeding in the green industry. In fact, it’s a sure-fire way to stand out from your competition. Yet many companies struggle to get it right. At this elite retreat held in the spectacular setting of the Four Seasons Resort in Vail, the Marty Grunder! Inc. team will inspire you to think about the client experience in new ways and teach you proven tactics for increasing referrals and closing sales.

Learn Customer Service from the Best

Join us for this truly unique event at the Four Seasons Resort in Vail, and enjoy the rare opportunity to learn from the hotel’s elite team how they deliver five-star service. We held this event for the first time last year for our ACEs, and the response was so positive that we’re opening it up to ambitious landscape pros from all over who want to take their client experience to the next level.

Get Away to the Mountains to Work on Your Business and Have Some Fun, Too

Held at the Four Seasons’ beautiful mountain resort in Vail, this can be a great getaway trip for you, your right-hand man or woman, and/or other members of your team to think about your business in new ways. Invite your spouse or significant other too—we have plenty of non-educational events for them to join in and enjoy.

We have secured a special room rate of $160/night at the Four Seasons; typically these rooms are as much as $1,195/night.

View the Full Agenda Here


Questions? Give us a call at 1.866.GRUNDER and we’ll tell you everything we know.