Offer Your Undivided Attention

Everywhere you go and everywhere you look these days, you see people transfixed by their cell phones. You go to pay for new running shoes and you have to wait for the young woman at the register to finish texting before she’ll ring you up. You’re sitting in a restaurant wondering why your order is…

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DO YOUR CLIENTS FEEL VALUED?

I enjoy eating at Panera. I think their food is pretty decent and I like to work there as well. As I write this great idea, I’m in a Panera in Deerfield, Illinois. We’re visiting family and since everyone is asleep, I snuck out early to get a couple hours of work in. I had a nice experience and wanted to share it with you……

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