So you want to be a Thought Leader, eh?

A thought leader is someone who has experience in a particular area. And it’s not just the experience that’s important; it’s the learning that goes on from the experience. When e-mail was first invented, I sent all sorts of e-mails with discipline in them and you know what I found out from that experience? It doesn’t work! E-mails are read wrong; the tonality is lost and people either read too much or not enough into them, but they rarely get it “just right,” as Goldilocks would say. …

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