Many of us Landscape Pros are busy beyond belief right now. So busy we aren’t slowing down to make sure our clients are happy. I am here to remind you, beg you, and plead with you to contact them and make sure they are happy with you.
Smart entrepreneurs know if you make a client happy, you keep a client. If you keep clients, your business will grow because your clients trust you. If they trust you, a relationship can be developed and nothing is more powerful than doing business with someone or a company that one knows, likes, and trusts.
So, this week get a list together and call your clients and make sure they are happy with your recently completed projects/services. And then, by all means, put a system in place to do this ALL THE TIME.
Finally, thank you for the all the birthday wishes many of you sent my way last week. I was overwhelmed and am grateful to have so many wonderful people in my life.