Look closely at this photo of a Grunder Landscaping Co shirt:
They fixed a button without being asked and for free!
What are you doing for your clients without being asked? What is something small you could do that would totally surprise your clients? Remember, you don’t want to give them a reason to go elsewhere.
By the way, I am not looking for a new dry cleaner and I don’t check their prices. Get it? If you do, you will make more money and lose less clients from this point on!
PS – Now that you know our special featured speaker for GROW! 2012, February 9-11, in Dayton, Ohio, what’s keeping you from signing up? Larry Winget AND Joe Calloway AND Matt Caruso AND Marty Grunder, all at one event! What more could you ask for? Sign up today! The price will go up on December 21st. We would love to see you at GROW! 2012.